Reference

Read Our Terms Before You Open an Account

These terms govern every action you take on sm605 login — from the moment you create an account to each withdrawal you request via DANA, OVO, GoPay or…

Account Eligibility RulesDANA, OVO, GoPay & QRIS Payment TermsWithdrawal Verification StepsAccount Suspension ConditionsJurisdiction: Where Local Law Permits

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How Our Terms Apply to Your Account

sm605 login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you complete registration on sm605 login, you agree to be bound by the full text of these terms. Your account activity — including deposits processed through DANA, OVO, GoPay and QRIS — is subject to the rules described here. We reserve the right to update

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any clause with seven days' advance notice posted on this page. Continued use of the platform after that notice period constitutes acceptance of the revised terms. All disputes are handled under the jurisdiction applicable where local law permits. If a specific clause conflicts with local regulation
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in your region, the local rule takes precedence. We encourage you to review this page each time you log in, particularly before initiating a withdrawal.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

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Reach Us for Any Terms-Related Query

Questions about a specific clause, an account restriction, or how a particular rule applies to your transaction? Our support team is available around the clock — including for players in Bandung who need clarification on local access conditions or withdrawal hold periods. Contact us through any of the three channels below and we will respond with a direct reference to the relevant clause.

Team online

Live Chat

Available 24 hours a day, seven days a week. Start a chat session from your account dashboard and reference the clause number you need clarified for a faster, direct response.

Email Support

Send your terms query to our legal support address. We respond within four business hours and include the exact clause wording alongside our explanation for your records.

Reach our compliance team directly via WhatsApp for urgent account or payment-term questions. Operating hours run from 08:00 to 24:00 WIB, seven days a week.

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How We Protect and Manage Your Account

Compliance with these terms is not one-sided — we hold ourselves to the same standards we ask of you.

Data Retention

We retain your account records, transaction logs and session history for a minimum of five years from the date of last activity, in line with the retention schedule set out in clause 9 of these terms.

Cookie Policy

Our platform uses functional and analytical cookies as described in clause 10. You can manage cookie preferences from your account settings page without affecting core account functionality or payment processing.

Account Security

Two-step login verification is available for all accounts and described in clause 6.1. We strongly recommend enabling it before your first DANA or OVO deposit to protect against unauthorised access.

Requesting Changes

To request a correction to your registered account details, submit a written request via email with supporting ID. We process verified change requests within two business days under clause 7.3.

Who to Contact

For formal data or account-term enquiries, address your message to our compliance team directly. Routine account queries go through live chat; written legal requests must be submitted via email for documentation.

Term Amendments

Any amendment to these terms will be communicated via a banner on the login page and an in-account notification at least seven days before the change takes effect, as required under clause 2.4.

Answers to Common Terms Questions

Below are the questions we receive most often about our terms and conditions. Each answer references the relevant clause so you can locate the full legal text without searching the entire document. If your question is not listed here, our live chat team is on call 24 hours a day.

The terms take effect the moment you complete account registration and click the confirmation link in your verification email. From that point, every session, deposit via GoPay or QRIS, and withdrawal is governed by the current version of this document.

We display a notice banner on the login page and send an in-account notification at least seven days before any change becomes active. You can also check the 'Last Updated' date at the top of this page each time you visit.

Yes. Email our compliance team and request a PDF copy. We will send the current version within one business day. This is particularly useful if your account is under review or if you need documentation for a local legal matter where local law permits.

A breach may result in a temporary account hold or permanent closure depending on severity, as outlined in clause 8.2. We notify you by email before taking action, and you have 48 hours to respond before any restriction is applied.

Each payment method has its own sub-clause (4.2 through 4.5). Processing times, minimum amounts and verification steps differ slightly per rail, so we recommend checking the relevant sub-clause before initiating a large transfer.

We retain personal data and transaction records for a minimum of five years after your last login, as set out in clause 9. You may request deletion of non-essential data after account closure by submitting a written request to our compliance email.

Raise a formal dispute via email, referencing the clause you believe was misapplied and your account ID. Our compliance team responds within four business hours with a clause-by-clause breakdown of the decision and your available next steps.

Read Our Terms Before You Open an Account

Reach Us for Any Terms-Related Query

Live Chat

Email Support

WhatsApp

How We Protect and Manage Your Account

Data Retention

Cookie Policy

Account Security

Requesting Changes

Who to Contact

Term Amendments

Answers to Common Terms Questions

01 When do these terms take effect for my account?

02 How will I know if the terms have been updated?

03 Can I request a copy of the terms in written form?

04 What happens to my account if I breach a term?

05 Do the payment terms differ for DANA, OVO, GoPay and QRIS?

06 How long does sm605 login keep my personal account data?

07 Who can I contact if I disagree with how a term was applied to my account?

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